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HUMAN ERROR
PREVENTION
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Bookinar Learning Objectives: Human error prevention, problem reporting, root cause analysis, and corrective action terminology; The relationships among culture, beliefs, values, attitudes and behavior; The seven human error causal factors; The four levels of human error; The three levels of barriers to human error; The four types of barriers within each barrier level; Techniques by which to make barriers effective; Error-inducing conditions and behaviors by which to counteract these conditions; Non-conservative versus conservative decision thought processes and behaviors; Coaching to reduce the recurrence of human error; Root cause analysis using any of the techniques listed in the Outline, below; Human error root causes; Corrective actions; Defense in depth; Design and management of a program for error prevention, problem reporting, root cause analysis, and corrective action.
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